News

The Utah Department of Commerce’s Division of Consumer Protection found over 600 violations. SALT LAKE CITY, UT — The Utah Division of Consumer Protection (Division) today announced the conclusion of a significant compliance audit targeting maintenance funding providers (MFPs) operating in Utah. The Division found more than 600 violations of the state’s Maintenance Funding Practices Act (MFPA), Utah Code §...

Federal Trade Commissioner Melissa Holyoak and Utah Attorney General Derek Brown are among the distinguished speakers. SALT LAKE CITY, UT — The Utah Division of Consumer Protection (Division) is hosting the 2025 Consumer Protection Symposium on Thursday, October 9, 2025. The symposium brings together state and federal regulators, legal experts, and industry professionals to discuss some of the most pressing...

Kars-R-Us.com and its operators raised millions, but only a fraction of donations went to fund breast cancer screenings, the FTC and Utah allege  Salt Lake City—Utah and the Federal Trade Commission filed an agreement in federal court today with Kars-R-Us.com and its operators, who are accused of having devised a national charity fraud scheme with more than $45.5 million in...

The lawsuit alleges Live Nation-Ticketmaster encouraged brokers to buy and sell millions of tickets on the secondary market SALT LAKE CITY, Utah — Utah, the Federal Trade Commission (FTC), and a coalition of states filed a lawsuit against Live Nation and Ticketmaster for hiding fees and misrepresenting ticket prices. The suit also alleges Ticketmaster encouraged brokers to circumvent the site’s enforcement measures...

The Utah Division of Consumer Protection (Division) is alerting Utahns to a widespread phishing text scam. Scammers are impersonating legitimate toll authorities, including the Utah Department of Transportation (UDOT), by sending fraudulent text messages. These texts falsely claim you have an unpaid toll balance and threaten legal action if immediate payment isn’t made....

The Utah Department of Commerce’s Division of Corporations and Commercial Code (Division) wants to inform Utah business owners about a potentially misleading mailer currently in circulation. Recently, there have been reports of letters being sent that include QR codes directing recipients to a website that closely resembles our official business registration page. This third-party site attempts to charge users $175 for business renewal services....

SALT LAKE CITY, UT— Today, Utah Governor Spencer J. Cox, Utah Attorney General Derek Brown, and the Utah Department of Commerce’s Margaret Busse announced a lawsuit against Snap, Inc. (Snap). Utah alleges that Snap profits from unconscionable design features created to addict children to the app, and facilitates illegal drug sales and sextortion. The lawsuit also includes claims related to its AI chatbot, My AI, and comes as states confront the harsh realities of AI technology’s impact on children. The joint filing from Commerce’s Division of Consumer Protection and the Office of the Attorney General (OAG) was filed in State Court on June 30, 2025. ...

Utah consumers have the right to request companies delete their genetic data  The Utah Department of Commerce’s Division of Consumer Protection (DCP) and Office of the Utah Attorney General (OAG) are issuing a consumer alert regarding the recent bankruptcy filing by 23andMe, a direct-to-consumer genetic testing company.  Utah residents should be aware of their rights and the protections afforded to...

This National Consumer Protection Week (and every week), the Utah Division of Consumer Protection (DCP) is committed to safeguarding consumers from fraudulent activities. We offer resources and outreach programs designed to empower individuals to identify scams and make informed decisions. Our dedicated team is here to empower YOU with the tools to recognize scams and make informed decisions.  As part...

Scams and fraud are becoming more sophisticated in our interconnected world. Reporting them protects not just yourself but your community as well. This post will cover the steps to take if you encounter a scam, how to report it to authorities, and local law enforcement’s role in combatting fraud. Recognizing the Signs of a Scam Before we delve into the...