Internet Service Provider Content Filtering
During the 2019 General Session, the Utah State Legislature passed Senate Bill 205 modifying legislation passed in 2018 and Utah Code §76-10-1231, a section of the Utah Criminal Code regarding an Internet service provider’s notice to consumers involving blocking or filtering material harmful to minors. Pursuant to Utah Code §76-10-1231, when a consumer subscribes to an Internet service provider’s service, the Internet service provider shall notify the consumer in a conspicuous manner that the consumer may request to have material harmful to minors blocked. If a consumer makes such a request, their Internet service provider shall filter content to prevent the transmission of material harmful to minors to the consumer. The changes to Section 1231 include a requirement that the Division request and publish certain information. Every other year, the Division must request information from each Internet service provider on how the Internet service provider is complying with Utah Code §76-10-1231. The Division then publishes a compilation of the information it receives on its website. This compilation is updated biennially.
Below is the current compilation of the information received by the Division. *This information does not constitute, and may not be represented by any person to constitute, an endorsement or approval of any product or service by either the Division of Consumer Protection or the State of Utah.
As requested, the following provides information on how AFConnect complies with Utah Code paragraph 76-10-1231:
- AFConnect only contracts to provide Internet service with majority individuals and companies. AFConnect does not provide Internet service to minors.
- AFConnect attempts to provide services as requested by our customers including attempts to screen or block certain traffic.
- If we are unable to provide services that customer may request, we will refer the customer to another service provider and terminate our service to that customer.
- AFConnect does not generally censor Internet traffic to our customers
Consistent with Utah Code Section 76-10-1231, All West Communications offer its customers a choice of third party solutions for blocking material harmful to minors on the internet:
- Circle with Disney https://meetcircle.com/
- Open DNS https://www.opendns.com/home-internet-security/
- Sophos Home https://home.sophos.com/en-us/free-anti-virus-windows.aspx
While there is a charge for the Circle cube, it can be used with all internet-connected devices (mobile or desktop, hardwired or wireless) so you don’t have to configure each device separately. (Open DNS and Sophos Home are both free, but you will need to configure your devices and/or download software.)
All West also offers its customer Plume® SuperPods™, a WiFi system that allows customer to manage the content that each device or profile can access. With Plume SuperPods, the customer can approve or block specific websites per device or profile. This service is available to All West customers for a fee. Customers who are interested in the Plume SuperPods System are advised to contact All West Communications at (866) ALL-WEST (255-9378).
We provide this information with our new customer Welcome Letter and we notify our customers of this service annually in our annual disclosures which we send in September.
All West Communications, Inc.
Here is a letter that was sent to all of our Utah subscribers. We’ve also published a blog article, which was sent to every subscriber in our monthly newsletter, featuring Disney Circle that can be found here.
Internet Filtering Services Are Available
Per the State of Utah Department of Commerce’s S.B. 134*, as an internet service provider, we are required to notify you of your right to request the ability to block material you deem harmful to minors.
ATC Communications recommends the use of one of the following websites to block such material:
While there is a charge for the Circle cube, it can be used with all internet-connected devices (mobile or desktop, hardwired or wireless) so you don’t have to configure each device separately. (Open DNS and Sophos Home are both free, but you will need to configure your devices and/or download software.)
We care about our customers’ internet safety and security—and what materials minors have access to. If you have any questions or concerns regarding the ability to block harmful material in your home, please contact us at 1-800-671-5335.
If you have kids at home then you need to know about the latest trend in internet security filters – Circle with Disney. Whether you’re looking for customized internet filters, time limits, or even the ability to monitor your children’s internet activity when they are away from home, Circle with Disney takes smart parental controls to the next level.
What is Circle with Disney?
Circle with Disney is an innovative approach to internet content filtering. It’s available to use on any type of internet connection (wireless or wired), and essentially monitors the activity of all devices on your connected home network. You can even manage your family's mobile devices on any cellular network away from home with Circle Go. From laptops and tablets to smartphones and game consoles, Circle is designed to help you oversee them all.
Here’s how Circle works: If your son Freddy spends too much time on Snapchat, for example, you could limit his access to one hour a day. Circle will monitor that time across all of Freddy’s devices. Circle also offers a "bedtime" feature helping to ensure your techy child is truly offline at any specified time. Additionally, Circle comes with preset filters that can be handy in restricting access to certain parts of the web based on the child’s age. To learn more about these and other cool Circle features, check out Circle online at meetcircle.com.
How do I get started with Circle?
Although Circle has been on the market since 2015, it wasn’t until two years later that they really began to make some noise. In fall of 2017, Circle partnered with Netgear (one of the nation’s leading router manufacturers) to create a more seamless internet filtering platform. This means that Circle’s filtering technology is built directly into some Netgear routers, making the service even simpler to set up and use. Many of ATC’s Netgear routers come with Circle integration built right in. Visit www.netgear.com/landings/circle to learn if your Netgear router already has Circle with Disney built in.
As requested in the letter dated March 02, 2020, I am replying on behalf of Bear River Communications, LLC d/b/a Blue Spring Broadband to inform the Division of how we are complying with Utah Code 76-10-1231(1)(a). Per your requirements, we ensure our compliance in the following ways;
- We mention at the time of the sale different options for content filtering which we recommend, and refer them to our website for links.
- We mention at the time of the installation different options for content filtering which we recommend, and refer them to our website for links.
- We keep a list of resources on our website for different options for content filtering which we recommend. http://bluespring.me/legal/content-filtering/
- We update the previously named website link with current information, as we notice that available solutions have changed. (Example: K9 software was bought by Symantec and shut down, DansGuardian changed to E2Guardian. Qustodio is now the highest rated software for filtering, replacing K9.)
- We Keep a copy of the actual Criminal Code posted in a conspicuous location at our office, as required.
- We have trained our call center, office workers, and installers to ensure that they mention our recommendations for content filtering at the time of the sale and the installation, and refer them to the website for update links.
Beehive is exploring future content filtering options to offer directly to its subscribers. However, since we do not offer a content filtering solution at this time, we instead recommend customers review and consider one of the many fine solutions that are commercially available.
Advocacy groups such asFamily Online Safety Institute and ConnectSafely are great places to start, and provide connections to third-party filtering tools you can use on your home computers and mobile devices.
- Zift - Intended for families and supports the many connected devices used to access the Internet including iPhone and Android smartphones. Both free and premium paid versions are available. Zift recently acquired the popular Net Nanny content filtering company.
- iPhone - Apple's built in content filtering might sufficiently fulfill your family's needs.
- Android Devices - Search Google
- Ask your wireless provider (e.g., ATT or Verizon) if they offer content filtering
- Browser Search Results - Your web browser and search engine are good places to start with content filtering.
- Enable Google's Safe Search on your devices.
Whatever you decide is best for your family, remember that technology can only provide part of the solution. If you do use a content filter, remember that some legitimate content may be blocked while sites you might not consider appropriate will likely still get through.
We're always here for you if you have any questions or need help. Feel free to contact us or visit our online Help Center any time. 1-435-837-6000 or firstname.lastname@example.org
NEW CENTRAGUARD SERVICE TO PROTECT YOUR FAMILY!
Central Utah Telephone, Inc. dba CentraCom, offers an internet filtering service (CentraGuard) to all internet service subscribers for a reasonable fee. The service is consistent with previously published information on the Department of Commerce website.
NEW CENTRAGUARD SERVICE TO PROTECT YOUR FAMILY!
DO YOU KNOW WHAT YOUR FAMILY IS EXPOSED TO ON THE INTERNET? New CentraCom CentraGuard service is a whole-home network management system that gives you peace-of-mind and helps you manage every device in your home. That includes computers, tablets, gaming consoles, phones, TVs and more. There's no software to install, and because CentraGuard is in the cloud, you're always up to date. With CentraGuard you can:
- Control access to specific websites or categories, hour by hour, day by day. Get peace-of-mind with protection from pornography and other harmful content.
- Set internet access schedules that fit the needs of each person. For example, filter social media at set times of the day. Or shut off the kids' access to the internet completely during dinner and at bedtime.
- See what's happening online in your home in real-time even when you're not there.
- Lock on Google and Bing SafeSearch, you can filter explicit search results, like pornography.
- The mobile companion app enforces limits on the mobile phones no matter the device location.
More information about the CentraGuard service is available at www.centracom.com/centraguard
Each subscriber to CentraCom Internet Service is informed in multiple forms of communication about the filtering service (via email, postcard, printed on statement, and directly from Customer Service Representatives).
As required by Utah Code §76-10-1231, Comcast:
- Upon request of an Xfinity Internet customer, filters content to prevent the transmission of material harmful to minors;
- Does so by making available to its Xfinity Internet customers methods of filtering that are generally accepted and commercially reasonable; and
- Provides Internet customers with notice regarding the availability of its filtering tools at the time customers initiate Internet service.
Filtering Upon Request with Reasonable and Accessible Filtering Options (§ 76-10-1231(1)(a)-(b)). Under Utah Code §76-10-1231(3)(b), an Internet service provider may comply with Subsection(1)(a) of the law by engaging a third party to provide, or referring a consumer to a third party that provides, a commercially reasonable method of filtering to block the receipt of material harmful to minors. Consistent with this provision, Comcast offers to all its Internet customers at no additional charge the Norton Security Online tool.
Norton Security Online gives customers the ability to block the receipt of material harmful to minors by allowing customers to set up age-based web access, log where children surf online, and monitor chat sessions.
Further, Comcast’s customer-facing website Xfinity.com provides a number of resources to help create a safe and secure environment for children online, including suggestions on communication, information sharing, family contracts, and device location in the home, as well as links to third-party websites with helpful information on online safety.
In addition to providing its Internet customers access to Norton Security Online and the instructional information noted above, Comcast also offers customers a wide range of complementary DNS-based parental control tools to assist with filtering Internet content harmful to minors. These additional parental controls are available to Xfinity Internet customers with a compatible xFi Gateway through the xFi platform. Customers can access xFi through the Xfinity xFi app or web portal at www.xfinity.com/myxFi from anywhere with an Internet connection, and it gives them ultimate control of all the devices and services in their home through an easy-to-use digital dashboard. xFi includes a host of features that enable Xfinity Internet customers not only to prevent the transmission of materials harmful to minors but also to control their household’s Internet experience more broadly by setting reasonable limits on screen time and Internet access. For example, with xFi, customers can:
- Set safe browsing mode to restrict device access to age-appropriate content;
- Create personal profiles and assign devices to individual family members;
- Instantly pause Wi-Fi access on their home network, by device or user; Set Internet access/screen time schedules by device or user;
- Arrange active time alerts that provide parents with an easy way to set a specific amount of time their children can be online each day. Once those time limits are met, children’s devices will automatically pause connections to the home Wi-Fi network.
On top of these features, Comcast also provides the industry-leading xFi Advanced Security service for free to all customers who lease an xFi gateway. Comcast is the only provider to offer this service to customers at no additional cost, a $72 annual value. xfi Advanced Security comprises a suite of tools and functions that help protect customers from suspicious Internet activity, including activity that could potentially be harmful to minors. These tools and functions include:
- Preventing inadvertent visits to malicious sites;
- Blocking remote access to smart devices from unknown/dangerous sources;
- Monitoring of devices in real-time and delivering alerts when devices are behaving in unusual ways that could indicate malicious activity or a network threat;
- A daily list of digital security-related actions that were taken that day;
- The ability to adapt to the home network and get smarter to keep up with new threats over time.
Customers can choose to buy their own cable modem, home gateway device, and/or Wi-Fi network equipment and as a result may not have access to the xFi parental controls, though all Xfinity Internet customers have access to Internet parental controls through Norton Security Online. Many of the off-the-shelf offerings that customers buy have similar features to xFi to perform filtering.
Notice Regarding the Availability of Filtering Tools (§76-10-1231(1)(c)). Subsection 1(c) of Utah Code §76-10-1231 requires Internet service providers to provide Internet customers with notice regarding the availability of its filtering tools at the time customers initiate Internet service. Comcast provides such notice: upon signing up for Xfinity Internet service, Comcast sends customers an email with a link to a digital welcome guide that includes information on the parental controls available withComcast networking. Comcast’s print welcome kits also highlight the availability of parental controls. Additionally, Comcast prominently features this information on its Xfinity Customer Support web pages for access at any time. Comcast appreciates the opportunity to update you regarding our compliance with Utah Code §76-10-1231 and our robust tools for filtering Internet content harmful to minors.
Commnet Wireless dba Choice NTUA complies with Utah Code 76-10-1231(1)(a) by referring customers to third-party providers that offer methods of content filtering for materials harmful to minors. This reference page is posted conspicuously on our website and has been published since December 2018.
For more information about these content filtering solutions, please visit https://www.choice-wireless.com/parental-controls.html. Should you have any questions about this notice, please do not hesitate to contact Customer Support by calling 928-730-CARE (2273).
Thank you for your business.
We have received your payment in the amount of ::payment amount:: for invoice ::invoice number::.
To view the paid invoice or download a PDF copy for your records, click the link below:
In order to be compliant with State Law SB 205 "offering content filtering methods for materials harmful to minors." we are notifying our clients by email of some of the methods available.
Kaspersky offers a free version as well as instructions on how to use it at... https://usa.kaspersky.com/safe-kids#installation
They also have a paid version with additional features available at the same site listed above.
Direct Communications – Cedar Valley, LLC. (Directcom) notifies the Division of Consumer Protection that the notice, as defined in Utah Code §76-10-1231(l)(c), and method of compliance as provided under Subsection (3)(b) was provided to "all of the service provider’s consumers with a Utah residential address using electronic communications and with a consumers bill" – was sent February 13, 2020.
In accordance with Utah Legislation S.B. 150 – Materials Harmful to Minors, Direct Communications – Cedar Valley LLC ("DirectCom") is offering or suggesting content filtering methods for materials harmful to minors through third-party providers.
DirectCom does not provide or prefer any specific third-party vendor.
DirectCom is able to refer customers to commercially available options that do provide a reasonable method of filtering the receipt of material harmful to minors.
We are contacting you in response to your Request For Production of Information Notice. Please accept this email as confirmation of Earthlink’s compliance with Utah Code 76-10-1231 (1) (a). Attached, please find Earthlink’s Acceptable Use Policy. Please refer to Section 2 "Harm To Minors", this clause does address the request and confirms EarthLink’s compliance. As stated and required within your notice, EarthLink’s Acceptable Use Policy is readily available and published on EarthLink’s website: https://www.earthlink.net/acceptable-use-policy/
For information about how to protect minors online and to determine the appropriate parental blocking and filtering controls for online activity, please visit the websites for Family Online Safety Institute and ConnectSafely, which are advocacy groups that provide information and connections to third-party filtering tools you can use on your home computers and mobile devices.
As requested by a letter sent to us in April to provide evidence of our compliance with Utah Code 76-10-1231(1)(a) regarding noticing consumers involving blocking or filtering material harmful to minors.
To become compliant with this law, Echo has tagged on the end of all our automated emails to our customers information regarding how they can filter and block unwanted material.
We are also selling some new routers that have just come on the market which have some built-in features to block harmful content (and can be managed by a phone app by the parents). We will be instructing our customers on those new features as soon as they are available too.
Pursuant to Utah Code §76-10-1231 (2), Emery Telephone (dba Emery Telcom) hereby certifies that it has an ongoing process to offer and provide filtering of internet content harmful to minors in accordance with Utah Code 8 76-70-1231 (1)(a).
Emery Telcom through their wholly owned subsidiaries of Emery Telecommunications & Video Inc., and Emery Telcom Video, LLC (collectively Emery), provide fiber, fixed wireless, cable, and DSL data services as an Internet Service Provider (ISP) to customers in Carbon, Emery, Grand, San Juan and Wayne Counties. Emery's conspicuous notifications in 2020 consisted of the following:
Notification to new or returning customers at the time new service is subscribed that filtering is available A web link placed on the residential internet services web page of Emery Biennial electronic notification by email to internet customers Biennial .pdf flyer attachedin an electronic notification to the accounts of all internet customers in Emery's online billing system. Physical flyers mailed (USPS) to all internet customers receiving paper bills
Please accept this response to your inquiry for service provide compliance related to Utah Code 76-10-1231(1)(a).
Fibernet Corp, upon request from a consumer, refers a third party to provide a commercially reasonable method of filtering to block the receipt of material harmful to minors. Our Customer Support Team can offer suggestions, and work with our users to find the best option for their families.
Frontier’s customer advisory and compliance program consists of the following:
At the point of sale for new residential Utah Internet customers, the Frontier Customer Service Representative advises the customer of options to "block material harmful to minors". Below is an example script of this discussion:
"As a Frontier Broadband customer, you can manage what Internet content your children can and can’t see by purchasing Frontier Multi-Device Security for a monthly fee. Frontier Multi-Device Security parental controls help safeguard children while they access the internet. Would you like to add this security feature to your account?"
In addition, information on the Frontier Multi-Device Security Parental Controls product is included on the Frontier.com website at: https://frontier.com/helpcenter/categories/frontier-secure/multi-device-security/what-is-multi-device-security. This product provides the customer with the ability to customize settings to filter out inappropriate content and block harmful websites trying to capture personal information and set an Internet curfew for children and specific times they can access the Internet.
In the November 2018 bill cycle, Frontier included the advisory notice language below as a bill message to all Utah Internet residential customers.
"As a Frontier Broadband customer, you can manage what internet content your children can and can’t see by purchasing Frontier Multi-Device Security for a monthly fee. Frontier Multi-Device Security parental controls help safeguard children while they access the internet."
RE: S.B. 134 – Materials Harmful to Minors Amendments
The the State of Utah, Department of Commerce, has passing of S.B 134 modifying the Utah Criminal Code regarding an Internet service provider’s responsibility to offer content filtering methods for materials harmful to minors. Under S.B. 134, Internet service providers are required to notify consumers of your right to request that material harmful to minors be blocked.
Please accept this letter as notice of the availability of content filtering for your internet service. You may request to have content/material harmful to minors blocked.
If you have any questions regarding the filtering of content, or are interested in filtering content please contact us at 970-562-4211. We have several options that should suit your needs.
Thank you again for choosing Farmers Telephone for your broadband needs and appreciate your business.
Your business is important to us and Go Fiber is constantly improving with the objective of providing you with the best possible internet experience.
During the 2019 session, the Utah Legislature passed S.B. 205 which requires Internet Service Providers to offer content filtering for materials harmful to minors. The legislation also requires Go Fiber to notify you of filtering options available to you.
After exploring many available options, Go Fiber has partnered with a content filtering solution called FamilyFilter. You are not required to subscribe to this service but it is now available to you should you wish to subscribe. The service is available at https://familyfilter.us/
FamilyFilter not only filters content for Go Fiber subscribers, but can also filter mobile devices (Android and iPhone) that may be used off the Go Fiber network. It provides options to restrict screen times and the types of content individual devices can access. The service also includes a tool to report on Internet usage.
As Go Fiber strives to keep our network up to date with the latest in technologies and standards, most other third party filtering software and devices are also compatible with Go Fiber Internet service.
For further information on S.B. 134, visit https://le.utah.gov/xcode/Title76/Chapter10/76-10-S1231.html
Please be aware that Go Fiber does not currently filter your internet content and your content will only be filtered if you subscribe to FamilyFilter or another third party provider of your choice.
you have kids at home and you’re interested in learning more about resources that allow you to set digital "ground rules" for their Internet usage, there are several online safety resources available to Google Fiber customers.
The Google Family Link app helps parents stay in the loop as their child or teen explores on their computer or mobile device, and lets parents set certain digital ground rules for their family. Please visit the Family Link website to learn more. Some Family Link settings are modifiable on the web, but you’ll need to download the Android or iOS version of the app to access the full set of tools.
For additional Internet Safety resources, please visit,Family Online Safety Institute or ConnectSafely.
Gunnison Telephone offers two options for customers who choose to implement filtering of harmful material to minors. Our product, Enhanced Parental Control, is an application that can be added to our Residential Gateway equipment to provide the customer with catagory and specific website blocking. With a mobile app, the customer has complete control in setting up and maintaining the catagories of content that want to keep out of their home. Since we pay for this service from our equipment vendor, we do pass on a minimal monthly chage for the service.
We also provide assistance to our customers who choose to implement a free service for content filtering. Both of this services are described on our website at https://www.lbbroadband.com/res_int_upgrades.html and https://www.lbbroadband.com/computer_software.html.
As part of the subscription process the Content Filtering option is presented to potential customers on our online application as well as the hard copy application in our office. We also provide a flyer during the signup process informing them of their right to request the filtering service. Periodically, we also include a flyer as a stuffer in the mailed bills to our customers.
At Gunnison Telephone Company we are woking hard to insure that our customers have the best Internet experience available and hope this helps to explain our commitment to this process.
We attempt to comply with S.B. 205 by helping our customers setup DNS filtering with either OpenDNS family shield, or the new CloudFlare family filtering service (22.214.171.124). We have options to force all DNS requests from a specific IP address to either of these two DNS servers, and we make this option known to all customers when they ask for it. We also help customers set up Disney Circle devices, as well as take advantage of any built in services their particular router might offer. As far as what we do at the ISP level, however, we limit our involvement in that arena to DNS redirection.
We make it clear to customers that ask about these services that there are ways around any and all available filtering technologies, and make it understood that if someone WANTS to find "harmful" material, they have far too many tools at their disposal to do so. We encourage Moms and Dads to be involved in their child's online activities, and do periodic history searches. We encourage those who want to filter this stuff out of their homes to take common sense approaches like limiting screen time, and having strict rules about internet connected devices not being allowed in bedrooms.
Set forth is the process by which Hughes Network Systems, LLC dba HughesNet ("Hughes") complies with Utah Code Section 76-10-1231(1)(a).
Hughes refers each subscriber to an option to sign-up for Norton 360 Deluxe https://us.norton.com/products/norton-360-deluxe which allows for content filtering to prevent harmful content from reaching minors. To confirm that subscribers are aware of the option Hughes includes a link to the service along with a customer interest statement about parental control technology and the ability tofilter content for minors with every subscriber purchase confirmation.
We value your business and strive to provide you and your family the best possible internet experience. Since the 1990's, we have offered optional filtered internet service in one form or another to protect families from harmful materials.
During the 2019 session, the Utah Legislature passed S.B. 205 which requires Internet Service Providers to offer content filtering for materials harmful to minors. The legislation also requires InfoWest to notify you of filtering options available to you.
For many years, InfoWest offered an in-network filtering service called "X-Stop" or "Clean Internet," but that service was recently discontinued as the technology did not keep up with changes and growth of the Internet.
After exploring many available options, InfoWest recently launched a new improved family content filtering solution called FamilyFilter. The service is available at https://familyfilter.us/
FamilyFilter not only filters content for InfoWest subscribers, but can also filter mobile devices (Android and iPhone) that may be used off the InfoWest network. It provides parents options to restrict screen times and the types of content individual devices can access. The service also includes a tool to report on Internet usage.
As InfoWest strives to keep our network up to date with the latest in technologies and standards, most third party filtering software and devices are also compatible with InfoWest Internet service.
For further information on S.B. 134, visit https://le.utah.gov/xcode/Title76/Chapter10/76-10-S1231.html.
Content Filtering and Online Child Safety
Intellipop Internet Services does not directly filter, block or censor any content on the internet. However, you may find the need to filter or block content on the internet in order to provide a safe and secure internet experience for your family. Content filtering can be done many ways, but Intellipop recommends using 3rd party services in addition to taking extra steps with your home network in order to provide a safe internet experience. Intellipop does not provide support on the installation or maintenance on these changes to your home network.
Content filtering services
Intellipop recommends the following 3rd party services for home network filtering. Intellipop cannot guarantee the quality or content block from these services.
Clean Router (https://cleanrouter.com/) is a subscription based service that replaces your existing home WiFi router with a device that you can configure to tailor to your family’s individual needs. This service has been recommended to us by several of our customers who find it adequate for their needs. For more information please visit their website.
Open DNS (www.opendns.org) is a free or subscription based service that uses your existing home networking equipment to filter content by replacing your existing DNS Server. A helpful link on how to set up an Open DNS system on your home network can be found here.
Software such as MalwareBytes (https://malwarebytes.com) can help prevent harmful software gaining access to your home network.
Be careful. Do not trust any e-mail attachments or "pop-ups" claiming to be Intellipop or someone you know. This can easily be spoofed with public data to trick you into giving up private information. Do not give your private information to anyone unless you are certain they can be trusted and verified.
Keep family computers in an open area to minimize harmful content reaching your children and to keep an eye on internet activities.
Have open conversations about usage of the internet. The internet is an amazing resource with the world’s information at your finger tips, but it can also be used for harmful purposes by others with poor intentions. Talking about online activities with your family can help everyone know what is good or harmful on the internet.
Here is the email sent to every new customer that Liberty Broadband does installations for in order to maintain our compliance with the Utah Code 76-10-1231.
The State of Utah House Department of Commerce updated the law for Content Filtering and Internet Service Providers. Here are the code numbers Utah Code §§ 76-10-1230 to -1231. The updated code that was passed in March of 2018 set guidelines for Internet Service Providers to offer Content Filtering for Customers to use with any minors they have in their house. This filtering is optional and not a requirement.
We at Liberty Broadband are happy to offer any customers that would like this content filtering to be added to their Internet Services to reach out to us.
To provide this content filtering we would connect you with a 3rd Party tool that was developed by another Utah company called Net Nanny. This will allow you to set specific content filters to each individual minor you have in your house. You could also extend this and have it also work on your minors phones\tablets if you should want filtering to be enabled there as well. This tool does have a cost associated for its use and would need to be paid to receive the Content Filtering.
If you would prefer a different Content Filtering tool we are more than happy to work with you to ensure it doesn’t cause any disruptions to your Internet Connection when it is set up.
For the tech savvy customers you could also setup Content Filtering directly on your Router. If you need assistance with that or have questions on it we are more than happy to assist you.
If you have any questions or concerns about the updated rules for Content filtering please don’t hesitate to reach out to us. As a recap content filtering is optional it is not something that is required for your Internet connection if you have a minor.
LR Communications, Inc. complies with §76-10-1231 by providing recommendations to our customers for commercially available filtering options as LR Communications is not in the business of monitoring or filtering customers Internet use or access and we feel our customers are better informed and capable of making those decisions for themselves.
We provide these suggestions to customers in our Terms of Service and send emails yearly about it.
In accordance with Utah Legislation S.B. 134, LR Communications is referring or suggesting content filtering methods for materials harmful to minors through third-party providers. We are not in the business of monitoring or filtering customers Internet use or access and we feel you, our customer are better informed and capable of making those decisions for yourself. We are happy to provide suggestions and assistance where possible, and appropriate, to you in order for you to filter and control you and your family's online experience and content.
We do not provide or prefer any specific third-party vendor but we refer customers to some of the following commercially available options that provide reasonable methods of filtering the receipt of material harmful to minors.
Suggested filtering products:
- Circle with Disney
- Circle can be used as a hardware only product that connects to your home router and provides content and time based filtering options. Circle also comes loaded on some Netgear routers that do not require any additional hardware. Circle also supports controlling Apple and Android devices regardless of what network they are on with Circle Go.
- Net Nanny
- Net Nanny is a software application that loads on computers and devices to filter Apps, websites and content.
- OpenDNS is a cloud based filtering service that allows you to set filters and controls on devices with the use of DNS based filtering.
The suggested products above or other commercial available products may or may not be compatible with your current router and may require you to obtain your own router or new hardware to make these products work. LR Communications does not and cannot guarantee that any routers provided to our customers will work with these products or methods. We encourage you to research and analyze the appropriate filtering method for your particular needs. If you would like further information regarding how to select an appropriate content filter please call us.
Manti Telephone Company complies with Utah Code 76-10-1231(1)(a) by providing a content blocking and filtering services via Router Limits, a third party company. We advertise these services on our website, and discuss options with all new signups. We also run a bill stuffer twice annually, and include information in our customer newsletter. We also use content filtering as part of our consumer education and advertising via newspaper and radio.
Meriplex Communications provides Internet connectivity to enterprise businesses throughout the United States. Meriplex does not service residential customers.
As required by Utah Code 76-10-1231, all Meriplex customers have the option to purchase web security services that allow for the user to block content including pornography, gambling sites, and other harmful material. This service is provided at a commercially reasonable fee and is advertised on our website, www.meriplex.com, as well as through email marketing campaigns which are sent out to customers periodically.
Miles wireless complies with Utah State code 76-10-1231 (1)(a) by providing OpenDNS by cisco for free to all customers.
This is the text of the 76-10-1231(1)(a) notice we provide to all clients when they sign up for service.
You may find the need to protect your family from undesired web content.
While there are many ways to accomplish this, Nebonet suggests using 3rd party services that provide parental controls as well as proper network management and education for your family. While we do not endorse any particular service, here are several options available on the market today:
- Circle with Disney https://meetcircle.com
- Router Limits https://routerlimits.com
- Open DNS https://www.opendns.com/home-internet-security
- Sophos Home https://home.sophos.com
- Norton Family https://family.norton.com
- Kaspersky Safe Kids https://kids.kaspersky.com
In accordance with Utah Senate Bill 134, we are required to inform you and the Utah Division of Consumer Protection of available internet content filtering methods to block materials deemed harmful to minors while using our service.
We’ve compiled a list of several solutions available to consumers. Some of these options are hardware-based devices or additional software that can be downloaded on a computer or handheld device. Many of these are free and others have commercial offerings for a one-time payment, or a subscription basis.
Filtering Types and Options:
- Software – Software applications can be installed on a specific device requiring filtering , or a set of devices minors have access to.
- K9 Web Protection – Free- Available on Android, iOS, Windows, and OSX.
- Apple Safari- Free- Available on iOS, and OS X.
- Microsoft Family – Free – Available on Windows and Xbox One.
- Net Nanny – Starting at $39.99 – Available on Android, iOS, Windows, and OS X.
- Qustodio – Starting at $54.95 – Covers 5+ household devices.
- Hardware – Hardware devices provide protection for all devices connected to the home network.
- Circle with Disney - $99 – Available at Amazon, Best Buy and other retails.
- Router Limits - $79.99 – Amazon and Walmart, also built into some brands of routers.
We are not affiliated with any of the companies suggested and do not endorse any specific product, or service.
If you have any questions, you may visit the Utah Department of Commerce , Division of Consumer Protection website at: http://consumerprotection.utah.gov/ for additional information.
If you require assistance choosing an appropriate content filter for your household, please reach out to our start for future assistance.
In compliance with Utah Code 76-10-1231 our(River Canyon Wireless) technicians verbally notify customers of the filtering availability upon install of service as well as the information being in the company terms of service which is handed to customers when filling out paperwork for service, Customers are urged to read the terms of service as they sign and agree to them. The information is also on our website in the terms of service section as well as the downloadable application should anyone wish to download it. Content filtering is also discussed with customers over the phone or in person should they ask. If there are any further questions or if there are any changes to our policy or procedure that need made please contact me and let me know.
Utah Senate Bill 205 (2019) and Utah Code §76-10-1231 requires Utah Internet Service Providers, on a biennial basis, provide details to the Utah Division of Consumer Protection indicating how they are complying with the code for subsequent publication on their website.
SenaWaves Communications complies by:
- Providing training to Customer Service and Technical Support staff to respond to customer inquiries regarding options to filter material harmful to minors. Methods discussed include hardware filtering in customer's router, 3rd party VPN and DNS filtering services, and SenaWave's optional DNS filtering service.
- Providing an Opt-In SenaWave DNS filtering service which blocks websites believed to contain material harmful to minors. This service is powered by NetAngel.
- Providing notification to customers by email and/or postal mail that we provide options and services for content filtering to block content harmful to minors. This notice is provided conspicuously on their initial turn-up account statement and on each subsequent monthly account statement.
- Providing notice of same to consumers via the Division's website at https://consumerprotection.utah.gov/edu/filtering.html
Further inquiries about SenaWave compliance, or options available, may be made by phone or email to the contacts below.
We are a small ISP in UtahCounty. To comply with that code and updates (SB205) we send the following on each first invoice - just after installation.
Utah Code §76-10-1231 modifies the Utah Criminal Code regarding an Internet service provider’s responsibility to offer content filtering methods for materials harmful to minors. Customers of Internet service providers now have the right to request that material harmful to minors be blocked. If you wish to have material harmful to minors be blocked, we can connect you to a third party or help you configure your existing router's parental controls.
Additionally, that message is posted on our website with links to each third party service: Need help filtering your service? We recommend:
Beginning late December 2018 the below email went into effect. It is sent to Utah only customers on day 4 of them signing up with Rise. This is an automated process and has been sent to upwards of 2000 new customers in Utah. Rise shows the email as having a 60% open rate and a 10% Click Thru Rate. URL is https://routerlimits.com/rise/
This is the response of South Central Communications to your letter dated March 2, 2020 regarding how we as an Internet service provider comply with Utah Code 76-10-1231 (1)(a).
South Central Communications uses Cisco Umbrella for our content filtering which is available to all customers for a monthly fee if they so choose. The URL for Cisco Umbrella is https://umbrella.cisco.com/.
Consistent with Utah Code Section 76-10-1231, South Central Communications uses the third party solution, Cisco Umbrella, to offer its customers a solution for blocking material harmful to minors on the internet. Customers are notified about this service at the time of their initial signup. At any time after signup, customers who are interested in blocking the receipt of material harmful to minors can contact South Central Communications at (888) 826-4211, or email@example.com.
This email serves as our reply to your request for our information of how we comply with Utah Code 76-10-1231(1)(a).
Our website advises our customers on parenting tips and refers them to third party content filtering to protect children in their households. Subsection (1)(a) is satisfied by our compliance with subsection (3)(b).
The following summarizes STRATA’s compliance:
STRATA prominently displays the attached flyer at the point of sale in all retail locations. The flyer outlines third party content filtering options currently available with STRATA’s internet service.
In addition to these third party options, STRATA plans to offer a hardware-based filtering solution by May of 2020. Details of these option will be updated on our website at www.stratanetworks.com/filtering.
You have requested information with compliance regarding Utah Code 76-10-1231
SUMOFIBER provides it customer with free Internet Content Filter with SAFEDNS
Syringa Networks, LLC does not provide content filtering. If you are interested in solutions for filtering and blocking access to material on the internet that may be harmful to minors, Syringa Networks suggests you contact Sophos at www.sophos.com or another of the many third party content filtering providers. This link is provided solely as a convenience to you and should not be construed as a guaranty or endorsement of services. Syringa Networks is not responsible in any way for services provided by a third party content filtering provider. You may contact Syringa Networks at 800-454-7214 if you have questions regarding content filtering.
TDS Broadband Service LLC "TDS" that is the TDS operating entity in the State of Utah complies with Code Section 76-10-1231(1) that requires internet service providers to provide consumers notice regarding blocking or filtering material harmful to minors in the following ways:
- Monthly recurring bill message stating: "Protect Your Kids from Unsuitable Web Content. Parental controls are available that monitor your kids’ Internet activities and help block access to disturbing websites. To learn how F-Secure SAFE can help keep unsuitable web content from your kids, visit F-secure.com/safe."
- Point of Sale notifications include:
- A link to the F-secure.com/safe website on the TDS website for on-line ordering under "important information".
76-10-1231. Data service providers -- Internet content harmful to minors.
This email is a notification that The Tahlequah, LLC dba WifiCow is in compliance with Subsection (1)(a), (b), (c)
Attached is a picture of the document that we provide to our customers informing them of Utah code and offers them filtering options. Our website also contains the required information https://www.wificow.com/filter
Our company is also in compliance with Subsection (1)(a) by implementing filtering by method identified in Subsection (3)(b) to all requesting customers for a reasonable fee as indicated in Subsection (3)(c).
This letter is in response to your letter dated March 2, 2020, regarding changes to Utah Code §76-10-1231. T-Mobile currently complies with Utah Code §76-10-1231 by presenting a digital display advertising T-Mobile’s FamilyMode. FamilyMode is an application that filters internet content by allowing a T-Mobile customer to restrict internet content, filter unwanted applications, pause the internet and monitor internet usage. More information regarding FamilyMode by T-Mobile can be found here: https://www.t-mobile.com/offers/t-mobile-family-mode.
This letter serves to demonstrate Union Telephone Company's compliance with Utah Code §76-10-1231. As requested in the Division of Consumer Protection's recent correspondence dated March 2, 2020, we would like to share with you how our company provides adequate information to our consumers regarding the blocking or filtering of material harmful to minors. Prior to the December 30, 2018 deadline outlined in the statute, we notified all consumers with a Utah residential address that they could request material harmful to minors be blocked. More specifically, we sent an informative flyer as a bill insert, which explained content filtering and available filtering options.
At Union Telephone, we strive to support and empower our customers. To that end, we also provided these notifications to our Wyoming customers, and plan to continue notifying our Wyoming, Utah, and Colorado customers on an annual basis. This information is available on our website and can be accessed by the public at any time. Our customer care representatives are adequately trained to inform customers about third-party filtering options and have assisted patrons with downloading relevant apps and filter mechanisms when requested. Moreover, Union Telephone displays filtering information on 2 x 4 foot panels in its retail stores, readily viewable by all our Wyoming, Utah, and Colorado walk-in customers.
Please contact me at your convenience with inquires or concerns on our efforts to educate our customers on this issue or for any additional requests requiring further demonstration of compliance with Utah Code §76-10-1231. We thank you for your biennial correspondence and reminder, and for your work on behalf of Utah consumers.
Veracity Networks ("Veracity") appreciates its opportunity to furnish our protocols and practices as part of our response to the Utah Code § 76-10-1231 "Request for Information."
Veracity recognizes the necessity to prevent transmission of material harmful to minors. From an information providing perspective (within the bounds of CPNI requirements) our practice has been, and continues to be, responsive in disclosing and providing information that leads to thwarting attempts of nefarious actors who prey on minors. By continuing to cooperate with law enforcement agencies (local, state and federal) we believe our quest to protect minors complies with the intent of Utah Code §76-10-1231.
Our protocols and practices include, but are not limited to, the utilization of generally accepted and commercially reasonable methods of blocking and filtering content to prevent transmission of material harmful to minors. The following provides, without limitations, a list of the methods used by Veracity:
- Blocking of telephone numbers, when requested by customers.
- Response to law enforcement requests related to subpoenas.
- Filtering solutions. Veracity does not necessarily endorse or recommend any of these filtering solutions. Use of or access to such filtering solutions is solely at the end users risk and subject to any terms and conditions applicable to such solutions.
I am responding to your March 2, 2020 letter requesting information on how Verizon Wireless complies with Utah Code §76-10-1231(1)(a) regarding an Internet service provider’s obligation to filter content harmful to minors upon request by a consumer. Verizon remains committed to providing content filtering resources to help families use technology safely and responsibly.
Verizon makes content filtering tools available to its consumer customers through Verizon Smart Family, a parental controls app for Verizon smartphones, and through a partnership with Mobicip, a leader in content filtering technology for smartphones, tablets and computers. Both services offer comprehensive parental controls, including the ability to limit screen time, block websites, manage apps and games, supervise content by applying age-appropriate filtering, view browsing history and locate or track family devices. Information about these services, including how to enable content filtering on customer devices, can be found on our website https://www.verizonwireless.com/solutions-and-services/content-filters/ .
This notice confirms Viasat, Inc. (Viasat) sends notice to Viasat Internet consumers in the State of Utah in order to comply with the obligations of S.B. 134, Materials Harmful to Minors Amendments. In accordance with Utah Code Section 76-10-1231 subsection (1)(a), I have enclosed a copy of the notice Viasat provides to Viasat Internet consumers in the State of Utah.
At Viasat, we recognize the importance of providing customers with options to filter internet content that may be harmful to minors. Many devices today come with parental control features and numerous options are available online. Viasat recommends the Viasat Browser. Not only is it the fastest browser over Viasat Internet but there are also several extensions available to provide content filtering and other parental controls. To download the Viasat Browser, please go to https://browser.viasat.com. Once you have downloaded and installed the Viasat Browser, please visit this site and select your preferred parental control extension.
In accordance with Utah Legislation S.B. 205, Voonami has compiled a list of different filtering methods. These are services offered by third-party entities that strive to provide content filtering.
Voonami does not directly provide or prefer any specific method. Depending on the level of filtering you want to put in place, you may require multiple technologies in a layered approach to obtain the level of protection that you desire.
Wasatch Broadband has notified all its existing customers of S.B. 205 and of their rights to block material harmful to minors. The following communication was sent to all Wasatch Broadband customers and new customers are given the same information.
Dear Wasatch Broadband customer,
The Utah Legislature recently passed S.B. 134 modifying the Utah Criminal Code regarding an Internet service provider’s responsibility to offer content filtering methods for materials harmful to minors. Under S.B. 134 customers of Internet service providers now have the right to request that material harmful to minors be blocked. If you wish to have material harmful to minors be blocked, we can connect you to a third party company that offers this service. S.B. 134 can be accessed using the links below for more information.
Data service providers -- Internet content harmful to minors
Content providers -- Material harmful to minors