News

Utah and the FTC Act to Stop a Deceptive Cancer Charity Fundraising Scheme

Kars-R-Us.com and its operators raised millions, but only a fraction of donations went to fund breast cancer screenings, the FTC and Utah allege  Salt Lake City—Utah and the Federal Trade Commission filed an agreement in federal court today with Kars-R-Us.com and its operators, who are accused of having devised a national charity fraud scheme with more than $45.5 million in...
September 26, 2025
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Consumer Protection
News and Announcements

Utah And the FTC Sue Live Nation and Ticketmaster for Deceptiely Hiding Ticket Fees

The lawsuit alleges Live Nation-Ticketmaster encouraged brokers to buy and sell millions of tickets on the secondary market SALT LAKE CITY, Utah — Utah, the Federal Trade Commission (FTC), and a coalition of states filed a lawsuit against Live Nation and Ticketmaster for hiding fees and misrepresenting ticket prices. The suit also alleges Ticketmaster encouraged brokers to circumvent the site’s enforcement measures...
September 18, 2025
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Consumer Protection
News and Announcements

Utah Sues Snapchat For Unleashing Experimental AI Technology On Young Users While Misrepresenting the Safety of the Platform 

SALT LAKE CITY, UT— Today, Utah Governor Spencer J. Cox, Utah Attorney General Derek Brown, and the Utah Department of Commerce’s Margaret Busse announced a lawsuit against Snap, Inc. (Snap). Utah alleges that Snap profits from unconscionable design features created to addict children to the app, and facilitates illegal drug sales and sextortion. The lawsuit also includes claims related to its AI chatbot, My AI, and comes as states confront the harsh realities of AI technology’s impact on children. The joint filing from Commerce’s Division of Consumer Protection and the Office of the Attorney General (OAG) was filed in State Court on June 30, 2025. ...
June 30, 2025
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Consumer Protection
News and Announcements

Diabetes Patients – The Utah Division of Consumer Protection Wants to Hear From You

Are you or someone you know struggling to afford insulin? If so, you’re not alone. Share your experience at dcp.utah.gov/insulin...
November 16, 2023
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Uncategorized

Utah sues Meta for child addiction harm and deceiving parents about dangers of Facebook and Instagram 

SALT LAKE CITY – Utah Gov. Spencer J. Cox and Attorney General Sean D. Reyes today announced a lawsuit against Meta Platforms, Inc. and its subsidiary Instagram, LLC, over their flagship social media products, Facebook and Instagram. The state alleges that the social media giant has violated the Utah Consumer Sales Practices Act by designing the platforms to trap children in excessive, harmful use that causes serious mental health issues. Meta also deceived parents and young users about the safety of using Instagram and Facebook....
October 24, 2023
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Consumer Protection
Department of Commerce
News and Announcements

Utah sues TikTok over child addiction harm, targets “enmeshment” with its China-based parent company

SALT LAKE CITY, UTAH — Today, Utah Governor Spencer J. Cox and Attorney General Sean D. Reyes announced a lawsuit against TikTok. After extensive investigation, the state alleges the social media giant illegally baits children into addictive and unhealthy use, blatantly misrepresents the app’s safety, and deceptively portrays itself as independent of its China-based parent company ByteDance....
October 11, 2023
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Consumer Protection
Department of Commerce
News and Announcements