Venue Tickets

Each ticket issued for an event shall be a "transferrable ticket," subject to the following allowances:

• Up to 10% of the total number of tickets issued for an event may be "restricted tickets." The total number of tickets includes each ticket that provides access to the event, regardless of whether the ticket is made available for sale. The total number of tickets does not include a ticket that is part of a youth basketball program associated with a professional sports team where tickets are donated or issued at a reduced rate; and
• Each calendar year, an unlimited number of "restricted tickets" may be issued for up to 10% of the total concert and theater events held at the same venue during the calendar year.

A person who issues a restricted ticket must provide the purchaser a clear and conspicuous written notice that states the ticket may not be resold or transferred. A person may not discriminate against an individual or deny an individual admission to an event solely because the individual resold a ticket to the event independent of the person who issued the ticket, or the person’s agent or operator, or purchased a resold ticket to the event independent of the person who issued the ticket of the person’s agent or operator. However, nothing in the TTA prohibits a venue operator from maintaining and enforcing one or more policies regarding conduct or behavior at or in connection with the venue.

The TTA imposes a reporting requirement on venue operators. These reports help the Division determine whether a venue follows the ticket restriction allowances in the TTA. There are two reporting periods that correspond to two reporting dates:

A venue operator must submit a report to the Division if there was an event scheduled at the venue during the applicable reporting period for which a person issued one or more restricted tickets. For example, if a person issued a restricted ticket to an event scheduled at a venue on April 15, 2020, the venue operator for that venue must submit a report to the Division on or before July 15, 2020. This report would cover the reporting period of January 1, 2020, to June 30, 2020. Similarly, if a person issued a restricted ticket to an event scheduled at a venue on October 31, 2020, the venue operator for that venue must submit a report to the Division on or before January 15, 2021. This report would cover the reporting period of July 1, 2020, through December 31, 2020.

If no restricted tickets were issued for any events scheduled at the venue during the applicable reporting period, then the venue operator does not have to submit a report for that reporting period. For this reason, a venue operator may not always need to submit both a July 15 and January 15 report.

The contents of a July 15 report differ slightly from the contents of a January 15 report:

Reports can be submitted via email to tickets@utah.gov. Please be aware that reports submitted to the Division are records under the Utah Government Records Access and Management Act (GRAMA) and are governed by GRAMA. If you wish to make a claim of business confidentiality with respect to any information in a report or with respect to records you provide to the Division, please be aware of the following law: "Any person who provides to a governmental entity a record that the person believes should be protected under §63G-2-305(1) [trade secrets] or (2) [commercial information or non-individual financial information] or both Subsections 63G-2-305(1) and (2) shall provide with the record: (A) a written claim of business confidentiality; and (B) a concise statement of reasons supporting the claim of business confidentiality."