News

Salt Lake City, Utah – The Utah Department of Commerce’s Division of Consumer Protection and the Office of the Utah Attorney General today joined a coalition of 50 states announcing a $149.6 million settlement with Mercedes-Benz USA and Daimler AG for violating state laws prohibiting unfair or deceptive trade practices by marketing, selling and leasing vehicles equipped with illegal and...

Utah Department of Commerce’s Division of Consumer Protection enters into a stipulated order with Wilde, who deceived hundreds of consumers by promising passive income through “automated” Amazon stores. SALT LAKE CITY—Utah’s 4th District Court entered a judgment in favor of the Utah Division of Consumer Protection (Division) against Parker J. Wilde, who scammed over 200 consumers out of approximately $7.9...

The Utah Department of Commerce’s Division of Consumer Protection found over 600 violations. SALT LAKE CITY, UT — The Utah Division of Consumer Protection (Division) today announced the conclusion of a significant compliance audit targeting maintenance funding providers (MFPs) operating in Utah. The Division found more than 600 violations of the state’s Maintenance Funding Practices Act (MFPA), Utah Code §...

Federal Trade Commissioner Melissa Holyoak and Utah Attorney General Derek Brown are among the distinguished speakers. SALT LAKE CITY, UT — The Utah Division of Consumer Protection (Division) is hosting the 2025 Consumer Protection Symposium on Thursday, October 9, 2025. The symposium brings together state and federal regulators, legal experts, and industry professionals to discuss some of the most pressing...

Kars-R-Us.com and its operators raised millions, but only a fraction of donations went to fund breast cancer screenings, the FTC and Utah allege  Salt Lake City—Utah and the Federal Trade Commission filed an agreement in federal court today with Kars-R-Us.com and its operators, who are accused of having devised a national charity fraud scheme with more than $45.5 million in...

The lawsuit alleges Live Nation-Ticketmaster encouraged brokers to buy and sell millions of tickets on the secondary market SALT LAKE CITY, Utah — Utah, the Federal Trade Commission (FTC), and a coalition of states filed a lawsuit against Live Nation and Ticketmaster for hiding fees and misrepresenting ticket prices. The suit also alleges Ticketmaster encouraged brokers to circumvent the site’s enforcement measures...

SALT LAKE CITY, UT— Today, Utah Governor Spencer J. Cox, Utah Attorney General Derek Brown, and the Utah Department of Commerce’s Margaret Busse announced a lawsuit against Snap, Inc. (Snap). Utah alleges that Snap profits from unconscionable design features created to addict children to the app, and facilitates illegal drug sales and sextortion. The lawsuit also includes claims related to its AI chatbot, My AI, and comes as states confront the harsh realities of AI technology’s impact on children. The joint filing from Commerce’s Division of Consumer Protection and the Office of the Attorney General (OAG) was filed in State Court on June 30, 2025. ...

Utah consumers have the right to request companies delete their genetic data  The Utah Department of Commerce’s Division of Consumer Protection (DCP) and Office of the Utah Attorney General (OAG) are issuing a consumer alert regarding the recent bankruptcy filing by 23andMe, a direct-to-consumer genetic testing company.  Utah residents should be aware of their rights and the protections afforded to...

SALT LAKE CITY – Utah Gov. Spencer J. Cox and Attorney General Sean D. Reyes today announced a lawsuit against Meta Platforms, Inc. and its subsidiary Instagram, LLC, over their flagship social media products, Facebook and Instagram. The state alleges that the social media giant has violated the Utah Consumer Sales Practices Act by designing the platforms to trap children in excessive, harmful use that causes serious mental health issues. Meta also deceived parents and young users about the safety of using Instagram and Facebook....

SALT LAKE CITY—The Utah Office of Administrative Rules has published the Utah Social Media Regulation Act (SMRA) rule, crafted and submitted by the Department of Commerce’s Division of Consumer Protection (Division). The Division invites the public to submit comments on the rule and share experiences with minors on social media platforms at socialmedia.utah.gov until February 5, 2024. A public hearing will be held at the Capitol Senate Building in room 220 on November 1, from 9:00 to 11:00 am....