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Internet Service Provider Content Filtering

In 2018, the Utah Legislature passed Senate Bill 134 modifying Utah Code §76-10-1230 regarding an Internet service provider’s responsibility to offer content filtering methods for materials harmful to minors.  Pursuant to Utah Code §76-10-1230, Internet service providers are to notify in a conspicuous manner all of the service provider's consumers with a Utah residential address that the consumer may request material harmful to minors be blocked.

Utah Code §76-10-1230 also requires Internet service providers to notify the Division of Consumer Protection that a notice was sent and provide a copy of the notice to the Division by December 31, 2018. A service provider that intentionally or knowingly fails to provide notice to a consumer and the Division may be subject to a civil fine up to $10,000.

The notices received by the Division are listed below.  *These notices do not constitute, and may not be represented by any person to constitute, an endorsement or approval of any product or service by either the Division of Consumer Protection or the State of Utah.

Utah’s legislators recently made changes to the Utah Criminal Code regarding an internet service provider's responsibility to offer content filtering methods for material harmful to minors. At ATC, we take this responsibility seriously. Please review the enclosed information regarding a FREE internet filtering service that is available to you through Circle with Disney and ATC.

What is Circle with Disney?
Circle with Disney is an innovative approach to internet content filtering. It’s available to use on any type of internet connection (wireless or wired), and essentially monitors the activity of all devices on your connected home network. You can even manage your family's mobile devices on any cellular network away from home with Circle go (https://meetcircle.com/circle-go) From laptops and tablets to smartphones and game consoles, Circle is designed to help you oversee them all.

How do I get started with Circle?
Although Circle has been on the market since 2015, it wasn’t until two years later that they really began to make some noise. In fall of 2017, Circle partnered with Netgear (one of the nation’s leading router manufacturers) to create a more seamless internet filtering platform. This means that Circle’s filtering technology is built directly into some Netgear routers, making the service even simpler to set up and use. Many of ATC’s Netgear routers come with Circle integration built right in. Visit www.netgear.com/landings/circle to learn if your Netgear router already has Circle with Disney built in.

If you don’t have a Netgear router (or Circle isn’t built into your Netgear router), don’t worry. The benefits of Circle can still be achieved by adding a Circle Home device to any existing router. The Circle Home runs about $100 and is available from retailers everywhere, including Amazon.com

What does Circle cost?
Here’s the best part: Circle Home service is actually FREE. No kidding! Of course you’ll need to purchase the Circle Home Device (as mentioned above) or own a Netgear router integrated with Circle (available at your local ATC office) to get started. However, once you have the equipment there are no monthly fees! Access to Circle’s basic features like filtering content by age and category, the ability to pause the internet on any device, and a history list of sites visited are all FREE. More advanced features like detailed usage, time limits, and the “Bedtime” feature are available with a premium subscription, currently only $4.95 a month. If you want to expand your Circle coverage to include devices connected to any cellular network, you’ll need to add on Circle Go. Circle Go requires a monthly subscription of $4.99 and can cover up to 10 devices on any mobile network.

As you can see, Circle with Disney takes internet parental controls to the next level. Its ease of use and broad functionality combined with a trusted brand name, makes it a top pick from your friends at ATC. Please visit www.meetcircle.com to learn more about using Circle with Disney’s internet filtering service.

This year the Utah State Legislature passed a new bill, SB0134 – ‘Materials Harmful to Minors’. This bill mandates that we, as your Internet Service Provider, notify you of filtering options which are available for you to filter content that may be deemed inappropriate for minors, and requires us to make recommendations. There are many options available for filtering content. Some of these options require a hardware device, and some use software on your router or on each individual computer or wireless device in your home. There are commercially available hardware options such as the Disney Circle router, or Netgear has parental controls built-in to their ‘Genie’ router hardware and software. You may find more information on these solutions from the manufacturer’s website.

Many people will filter at the router level using one of these types of hardware solutions, or by using special DNS servers so that they do not have to monitor every device in the home individually. Many of these options will require a static public IP be added to your account in order to work correctly. Contact us for information on provisioning a public IP to your account. There is an additional monthly charge required for a static IP address. Whether you want to keep your kids' eyes away from inappropriate content or your employees from wasting time online, you'll find that there are a variety of great tools available for filtering internet access.

The following recommendations (originally posted on www.lifehacker.com) range in difficultly of installation, from as simple as requiring five minutes to install, to as complex as setting up a physical computer as a Linux-based content filter. Which method you choose depends on how comfortable you are with the various technologies employed. Many customers simply install software like K9 on each device. The choice to filter content and which content to filter lies with you, the consumer. Blue Spring Broadband is not affiliated with any of the companies or websites suggested here, and we cannot be held liable for any content which the following solutions do or do not filter while using our services. We are only recommending these options to you because of a legal requirement to do so, under the threat of penalties and fines for our company if we do not.

  • OpenDNS (Cross Platform, Free) This seems like the most common solution that we see most customers using. OpenDNS is a perfect solution for people who either lack the time or expertise to set up and administer a full-out content-filtering server. OpenDNS replaces your current DNS server and allows you to filter every connection coming out of your house if you change the DNS settings at the router level. No matter if someone is on your main desktop or connecting into your wireless via laptop, everything will be filtered by OpenDNS. You can set custom filters to white list and black list specific sites and customize the range of filters they provide for you. If you're considering using OpenDNS as your household filter, you may want to check out this article on How-To-Geek for more detailed information. This option requires a static public IP address be provisioned to your account. Contact us for more information on adding a public IP.
  • K9 (Windows/Mac, Free) Many of us have had experiences with K9's internet filtering, if for no other reason than it's used in thousands of schools across the country. One of K9's strong points is the division of filtered content into 60+ categories which allows you to easily block and unblock large chunks of their blacklist without having to get your hands too dirty. K9 is a desktop software solution; you install the software and it checks all the internet requests you make against the filters you have specified. In an effort to overcome the limitations of working from a static database, K9 introduced Dynamic Real-Time Rating to actively access the content of websites and ban them if they fall into the filter categories you've selected.
  • DansGuardian (Cross Platform, Free) One way to measure whether or not Dansguardian is the right filtering tool for you is your willingness to install and tinker with an operating system like Linux. Dansguardian runs on Linux, FreeBSD, OpenBSD, NetBSD, Mac OS X, HP-UX, and Solaris. So this solution would be a great choice for our more technically-savvy users, who are comfortable with using the Linux Operating System. DansGuardian is extremely configurable and allows you to do all sorts of things, like block all images, filter ads out across your entire home network, block files from being downloaded by extension type, and control the effects of the filters, whitelists, and more based on which computer on your network is doing the accessing. You can deploy different filters for different computers based on domain, user, and source IP so your high school student doesn't get the same ultra-filtered content your elementary student does. DansGuardian needs to be paired with a proxy as it doesn't serve the web pages itself but only acts as a filter—many users use Squid, also mentioned in the entry for SquidGuard.
  • SquidGuard/Squid (Linux, Free) SquidGuard is similar to Dansguard in that it is a stand-alone filtering tool you connect into with a proxy—in this case the popular Squid proxy. Also, like Dansguard, you have a high degree of flexibility—dream up a combination of filtering parameters and there's a good chance you can make it happen with SquidGuard. Do you want to block a specific program between the hours of 9AM and 10PM on Tuesdays and Thursdays? Not a problem with the highly customizable SquidGuard. SquidGuard is natively a UNIX-environment only tool, and you can install it onto Linux, FreeBSD, and so forth.

These recommendations are also posted conspicuously at http://bluespring.me/legal/content-filtering/.

NEW CENTRAGUARD SERVICE TO PROTECT YOUR FAMILY!

DO YOU KNOW WHAT YOUR FAMILY IS EXPOSED TO ON THE INTERNET? New CentraCom CentraGuard service is a whole-home network management system that gives you peace-of-mind and helps you manage every device in your home.  That includes computers, tablets, gaming consoles, phones, TVs and more.  There's no software to install, and because CentraGuard is in the cloud, you're always up to date. With CentraGuard you can:

  • Control access to specific websites or categories, hour by hour, day by day. Get peace-of-mind with protection from pornography and other harmful content.
  • Set internet access schedules that fit the needs of each person. For example, filter social media at set times of the day. Or shut off the kids' access to the internet completely during dinner and at bedtime.
  • See what's happening online in your home in real-time even when you're not there.
  • Lock on Google and Bing SafeSearch, you can filter explicit search results, like pornography.
  • The mobile companion app enforces limits on the mobile phones no matter the device location."

Your Internet security and experience is important to CenturyLink.

During the 2018 Legislative Session, the Utah Legislature passed S.B. 134 which requires Internet Service Providers to offer content filtering for materials harmful to minors. This legislation also requires CenturyLink to notify you of filtering software available to you.

CenturyLink’s @Ease product is available here: https://www.centurylink.com/home/ease/ and provides the availability of such software. Also, information regarding the options available to you can be obtained from the product descriptions found at: http://www.centurylink.com/home/help/internet/centurylink-at-ease/benefits-of-centurylink-at-ease.html.

Specifically, the PC Security (by Norton) section shows the Parental Control Option/Level that provides you with the capabilities and tools to block any material that you deem harmful to minors.

All questions should be directed to the Utah Attorney General’s Constituent Services Unit by calling (800) 244-4636 or emailing uag@agutah.gov.

Thank you for being a valued CenturyLink customer.

"Parental controls are included with your Xfinity TV and Internet services to help you monitor your families viewing and browsing experiences.  Learn how you can manage the programming they watch at parents.xfinity.com/tv.  Blocking inappropriate content from your kids and keep them safe online, too.  Go to xfinity.com/support/articles/protect-your-children-while-online to learn how."

Earlier this year the Utah House updated the law for Content Filtering and Internet Service Providers. Here are the code numbers Utah Code §§ 76-10-1230 to -1231.  The updated code that was passed in March of 2018 set guidelines for Internet Service Providers to offer Content Filtering for Customers to use with any minors they have in their house.  This filtering is optional and not a requirement.

We at Liberty Broadband are happy to offer any customers that would like this content filtering to be added to their Internet Services to reach out to us.

To provide this content filtering we would connect you with a 3rd Party tool that was developed by another Utah company called Net Nanny.  This will allow you to set specific content filters to each individual minor you have in your house.  You could also extend this and have it also work on your minors phones\tablets if you should want filtering to be enabled there as well.  This tool does have a cost associated for its use and would need to be paid to receive the Content Filtering.

If you would prefer a different Content Filtering tool we are more than happy to work with you to ensure it doesn’t cause any disruptions to your Internet Connection when it is setup.

For the tech savvy customers you could also setup Content Filtering directly on your Router.  If you need assistance with that or have questions on it we are more than happy to assist you.

If you have any questions or concerns about the updated rules for Content filtering please don’t hesitate to reach out to us. As a recap content filtering is optional it is not something that is required for your Internet connection if you have a minor.

This letter is sent to you as required by Utah State law SB 134. According to SB 134 I am required to, in a “conspicuous manner,” notify consumers that there are options for blocking harmful materials from minors.

Option 1. OpenDNS Filters
Advantages: This is available through Miles Wireless and filters any system in your home with a predefined filter that blocks the following: Dating, Drugs, Alcohol, Gambling, Illegal Downloads, Hat/Discrimination, Lingerie, Nudity, Pornography, Sexuality, Tasteless.
Disadvantages: Only filters traffic at your home and filter all computers in the home.
How to implement the change. Change DNS servers used by your home router to 208.67.222.222 and 208.67.220.220. Call if help is needed to set this up on the router.
Cost: $0

Option 2 Disney Circle. https://meetcircle.com/
Advantages: Can filter traffic to any device no matter where they are with Circle Go subscription.
Disadvantages: Circle GO subscription is a monthly fee.
How to implement the change: Purchase Disney Circle available from many retailers.
Cost: $99. The Circle Go subscription is $9.99 per month subscription for up to 10 devices.

Option 3 Net Nanny www.netnanny.com
Advantages: Can filter traffic to most device with installed app no matter where they are.
Disadvantages: App needs to be installed on each device.
How to implement the change: Purchase software from Netnanny.com
Cost: $59.99 for 5 devices is a yearly subscription

Protect Your Kids from Unsuitable Web Content Parental controls are available to monitor your kids’ Internet activity and help block access to disturbing websites. To learn how F-Secure SAFE can help keep unsuitable web content from your kids, visit f-secure.com/safe.

The Utah Legislature has recently passed S.B. 134 requiring all Internet Service Providers to offer content filtering for materials harmful to minors. In accordance with this legislation, you as a consumer have the right to request that harmful material be blocked. Wificow is a strong supporter of SB134 not only for moral reasons but because we know it will help keep your system and ours running clean.

Wificow is offering the following filtering packages.

  • Standard Filter: $3/month
    • Adult Materials and Pornography
  • Standard Plus: $3/month
    • Adult Materials and Pornography
    • Weapons
    • Alcohol and Tobacco
  • Super Filter: $5/month
    • Adult Materials and Pornography
    • Weapons
    • Alcohol and Tobacco
    • Chat and Instant Messaging
    • Dating and Personals
    • Gambling
  • Custom Filter Plan: $10/month
    • Personalized account with Personal I/P address and ability to control your own filtering.

Packages will be available October 1st and can simply be added to your bill. However this is NOT automatic and you must opt in so give us a call. Details about our filtering packages and SB134 will be available on our website for any interested parties.

Important Information About Union Wireless Internet Service and Material Harmful to Minors
As an internet service provider, Union Wireless provides consumers with internet access through mobile and broadband services.  This allows our customers to access the internet on devices such as personal computers, smartphones, tablets, as well as many other devices.

What is content filtering?
Content filtering, in the most general sense, involves using a software or via a hardware-based solution to prevent access to certain online items.

Content filtering options
Content Filtering software, also called Parental Control software, provides a tool to monitor, control, block, and restrict access to harmful material for minors. Additionally, services may also allow customers to:

  • Monitor social media usage
  • Set restrictions on what personal information may be shared
  • Set limits on internet usage such as time-of-day and length-of-use restrictions

You can learn more about what content filtering options are available and read expert reviews at websites such as PC Magazine, CNET, Digital Trends, and many others.

Some popular options for PC-based content filtering available are:

  • Bark
  • Mobicip
  • Net Nanny
  • OpenDNS
  • Qustodio

Also, you can find apps and reviews for all the mentioned content filtering, available on the Apple iTunes App store and Google Play Store.

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